National complaint intelligence command center
Beautifully organized admin with charts, diagrams, evidence, map, and AI case drill-down
The public side stays intact. This admin is the command wall: strong hierarchy above the fold, cinematic motion, seeded demo data, and cleaner storytelling than the previous build.
10:04
Escalation triggered
Roads case #10427 moved from district to regional desk after SLA threshold breach.
09:47
AI triage completed
Voice complaint from Tamale classified as Health / Cold-chain disruption with 91% confidence.
09:22
Evidence uploaded
Citizen attached 3 photos and 1 short video to sanitation case #10431.
08:58
Resolution verified
Western Grid Operations confirmed transformer restoration and merchant acknowledgement.
10:04
Escalation triggered
Roads case #10427 moved from district to regional desk after SLA threshold breach.
09:47
AI triage completed
Voice complaint from Tamale classified as Health / Cold-chain disruption with 91% confidence.
09:22
Evidence uploaded
Citizen attached 3 photos and 1 short video to sanitation case #10431.
08:58
Resolution verified
Western Grid Operations confirmed transformer restoration and merchant acknowledgement.
Admin overview
Cinematic complaint command wall
A properly organized first screen: pulse, map, triage, charts, evidence, and complaint drill-down.
National Complaint Intelligence Command Center
Operations wall + AI cockpit in one view
Designed for demos and portfolio reviews: zero login friction, instant narrative clarity, and enough cinematic telemetry to make the dashboard feel alive instead of laminated.Seeded telemetry active
Total cases
1,284
Open
214
Resolved
912
Avg SLA
3.6d
Complaint intelligence score
National pulse
Issue pressure
92 peak in Accra Metro
Verification rate
58% evidence-backed
Command readout
Escalate road + sanitation clusters before weekend surge
Spatial intelligence
Map, hotspot watch, and AI triage
The cockpit layer: animated Ghana map plus next-action queue and district pressure context.
Pressure node
Greater Accra
Pressure 92Escalation zone
Pressure node
Ashanti
Pressure 88Road & drainage
Pressure node
Western
Pressure 66Power & waste
Pressure node
Northern
Pressure 74Health chain
Pressure node
Volta
Pressure 54Water follow-up
AI triage queue
Next-action recommendations
73 analyses today
Operational analytics
Core charts and diagrams
Above-the-fold structure inspired by the stronger cinematic reference: trends, leaderboards, category mix, and source mix.
Command trend line
Volume + sentiment trend
Top performers vs needs attention
District pulse leaderboard
Top 4 best
Accra Metro · score 93
Tema West · score 89
Kumasi Metro · score 81
Sekondi-Takoradi · score 78
Needs attention
Sunyani · score 68
Cape Coast · score 72
Ho Municipal · score 74
Tamale Metro · score 75
Where demand is concentrated
Category distribution
Roads
248Sanitation
230Water
198Health
184Electricity
161How complaints enter the system
Source distribution
Districts under the heaviest pressure
Hotspot watchlist
Workflow intelligence
Stages, verification, and regional heat
This section organizes the process diagrams instead of scattering them like confetti across the page.
Lifecycle funnel
Stage distribution
Raw → AI → field → evidence → resolved
Verification ladder
Raw Intake1,284
AI Reviewed1,204
Field Confirmed960
Evidence Attached742
Resolved + Logged912
Verification rate
58% now evidence-backed
Fastest stage
AI triage in 2m avg
Weakest step
Field confirmation backlog
Regional intensity over the week
Heatmap time-lapse
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Greater Accra
72
80
76
85
88
78
69
Ashanti
61
64
67
74
79
71
66
Western
42
47
51
49
56
48
44
Northern
38
43
46
52
57
49
41
Volta
34
39
41
45
48
44
36
Small but useful command reads
Early warning tiles
Early warning
Ashanti drainage corridor
Most stable
Volta water desk
Escalation watch
Accra sanitation belt
Narrative risk
Visible delay in road corridor response
Evidence + AI reasoning
Gallery, clusters, commitments, and sentiment
This is where the dashboard stops being a spreadsheet with makeup and starts looking like an intelligence product.
Photos, video, and voice evidence
Evidence gallery
Topic growth + urgency
Complaint theme clusters
Water Outage
Volume 88 · Urgency 78 · Growth 42%
Road Drainage
Volume 96 · Urgency 84 · Growth 48%
Refuse Overflow
Volume 82 · Urgency 69 · Growth 36%
School Furniture
Volume 54 · Urgency 41 · Growth 22%
Power Failure
Volume 76 · Urgency 71 · Growth 31%
Clinic Equipment
Volume 63 · Urgency 74 · Growth 26%
Daily public tone summary
Sentiment posture
Mar 07Tone mix
Positive
22
Neutral
34
Negative
12
Mar 08Tone mix
Positive
25
Neutral
36
Negative
16
Mar 09Tone mix
Positive
24
Neutral
40
Negative
19
Mar 10Tone mix
Positive
27
Neutral
37
Negative
21
Mar 11Tone mix
Positive
29
Neutral
42
Negative
24
Mar 12Tone mix
Positive
31
Neutral
39
Negative
20
Mar 13Tone mix
Positive
34
Neutral
41
Negative
18
Execution vs public expectation
Agency commitment tracker
Sanitation Directorate
72h market refuse clearance
78% completeTarget Apr 02
Roads & Highways
Drain repairs for flood corridors
46% completeTarget Apr 06
Water Works Desk
Burst pipe response in 24h
64% completeTarget Mar 29
Education Service
Desk shortages remediation
31% completeTarget Apr 10