AIforGhana Smart Complaint System
Your voice matters.
Make it heard.
Report issues in your community in any Ghanaian language. AI-powered routing ensures your complaint reaches the right government office. Track progress in real time.
Secure intake•Evidence uploads•AI memo preview•Escalation workflow
Categories
15
Languages
6
Regions
16
Channels
4
Speak your language
Submit in Twi, Ga, Ewe, Hausa, Dagbani, or English. AI translates and routes automatically.
AI-powered routing
Machine learning classifies your complaint across 15 categories and routes to the correct office.
Real-time tracking
Follow your complaint from submission to resolution with full timeline and SLA tracking.
Public scorecard
See how every region performs. Resolution rates, response times — full government accountability.
Evidence upload
Attach photos and videos as proof. GPS-tagged. Securely stored for officer verification.
4 channels
Submit via web, WhatsApp, USSD (*123#), or SMS. Reach the system from any phone.
AI-powered intake
Talk to our AI assistant in your language
Describe your issue naturally in Twi, Ga, Ewe, Hausa, Dagbani, or English. The AI extracts details, classifies the problem, and submits it for you.
How it works
From complaint to resolution in three steps
01
Report with structure
Describe the issue, attach evidence, and create a case that feels serious from the first click.
02
AI classifies & routes
Machine learning identifies the category, urgency, and the correct government office in seconds.
03
Track & escalate
Follow progress in real time. If deadlines slip, escalate with full visibility and accountability.
Complaint intake
A civic submission experience that converts trust into action.
The form should feel guided, elegant, and serious enough that citizens believe their submission will become a real case — not a forgotten message.
Step 1Describe the issue
Step 2Select region & category
Step 3Attach evidence
Step 4Preview memo & submit
Official intake
Submit a Complaint
Provide accurate details to help institutions respond faster and document the case properly.
Your details
Location
Use GPS location